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Trust Center

Encryption

TLS in transit, encryption at rest on managed infrastructure, modern password hashing and centrally managed secrets.

Matsivo relies on managed cloud infrastructure for storage and transport encryption, and keeps application secrets out of source code and out of the browser.

In transit

  • All connections use TLS; HTTP is redirected to HTTPS.
  • Internal calls between the application and its data services use encrypted connections.

At rest

  • Databases, backups and uploaded files are stored on managed infrastructure with encryption at rest enabled by the provider.
  • Uploaded evidence files (such as delivery photos) are stored in access-controlled buckets, not on public URLs.

Credentials and secrets

  • Passwords are stored only as salted one-way hashes by the managed authentication service.
  • MFA secrets are held by the authentication service and are never exposed to the application UI.
  • Application secrets and API keys are stored in a managed secret store and injected at runtime.

Questions about this area?

Our team answers security questionnaires and reviews. Write to security@matsivo.com.